Privacy Policy

Protecting the privacy and safeguarding the personal and financial information of our registered users and website visitors is one of our highest priorities. The following Privacy Statement explains how Vcast Web Solutions collects and protects your personal information. References to "Vcast Web Solutions" in this Privacy Statement include Vcast Web Solutions and its business associates, including BookmyOPticket.com. By opening a user account through bookmyopticket.com or by using Vcast Web Solutions websites, you give your consent to the collection and use of personal information by Vcast Web Solutions as explained in this Privacy Statement.

Collection of personal information

BookmyOPticket is a smart app for Patients/Users to let you find the Best doctors at your fingertips.

We collect your personal information directly from you and indirectly as a result of your relationship with us. Vcast Web Solutions may use the information collected from you to verify your identity and contact information, issue you an account id and a secure password, maintain your account activity and contact you with account information, among other reasons. This information also helps us improve our services to you, customize your browsing experience and inform you about additional products, services, new associations or promotions that may be of interest to you.

You directly provide us with the majority of information we collect. This information includes your contact details, including name, mailing address, telephone number and e-mail address. We may also collect demographic information when you open an account, including gender, birth date, occupation and employment status. The information we collect indirectly from you includes your Internet protocol ("IP") address, browser type, operating system, Internet service provider (ISP), time stamps and operational history. Should you close your account with us, Vcast Web Solutions will retain your information, but only use it to comply with regulatory requirements and to periodically contact you to offer you the opportunity to reactivate your account or participate in other offers.

Cookies

We use cookies and web beacons (also known as action tags or single-pixel gifs), and other technologies (collectively, "cookies") to provide us with data we can use to improve your experience and to know you better. Cookies are small text files sent from Web servers that may be stored on your computer. Cookies enable us to capture how you arrived at our site, when you return, which pages on our site you visit, and to recognize that you are already logged on when we receive a page request from your browser. We may link the information we store in cookies to personally identifiable information you submit while on our site. We will never share this information with any 3rd party. Cookies are readable only by us and do not contain any personal information nor do they contain account or password information. We cannot and will not gather information about other sites you may have visited. We may share usage information about visitors to our websites with our associated hospitals, business associates or reputable advertising companies as part of our nature of business service and also to target our operational and profit making activities. The information collected by these associates through the use of these pixel tags is not personally identifiable. We may also use 3rd party software to track and analyze usage and volume statistical information including page requests, form requests and click paths. The third party may use cookies to track behaviour and may set cookies on behalf of Vcast Web Solutions. All web browsers have settings that allow you to block cookies. By visiting our website with your browser set to allow cookies, you consent to our use of cookies as described above. If you choose to block cookies you may use our services but some functions may not work as designed.

Sharing Personal Information with Vcast Web Solutions associates, affiliates and Non-affiliated third parties

Vcast Web Solutions does not sell, license, lease or otherwise disclose your personal information to any affiliate or third party for any reason, except as described below.

Vcast Web Solutions share information with our associated hospitals and or affiliates if the information is required to provide the service or product you have requested or to provide you the opportunity to participate in the services or product our associated hospitals or affiliates offer. To help us improve our services to you, we may engage another business to help us carry out certain internal functions, such as account processing, fulfilment, client service, client satisfaction surveys or other data collection activities relevant to our business. We may also provide a non-affiliated third party with client information from our database, including your name, address, phone number, and/or e-mail address, to help us analyze and identify client needs, notify clients of product and service offerings or conduct general marketing and market research for us. Vcast Web Solutions also forges partnerships and alliances with non-affiliated third parties which offer high-quality products or services that might be of value to our website users. In order to ensure that these products and services meet your needs and are delivered in a manner that is useful and relevant, Vcast Web Solutions may share some personal information with these non-affiliated or non-associated third parties. We generally require that all non-affiliated third parties to whom we provide your non-public personal information agree to keep your information confidential and use such information solely for the limited purpose for which we have engaged them, or as otherwise required by law. In addition, where offers are made to you by non-affiliated third parties, we generally require that they disclose that the offer is being extended because of your relationship with us. We also seek to ensure that these non-affiliated third parties maintain appropriate data security procedures to guard against unauthorized use of, or access to, your personal information. When required by law, Vcast Web Solutions reserves the right to disclose your personal information to third parties or regulatory, law enforcement or other government authorities, when necessary to protect our rights or property.

If at any time you choose to purchase a product or service offered by another company or service provider, for example by clicking on an advertisement on a website owned or controlled by Vcast Web Solutions, any personal information you share with that company or service provider will no longer be controlled under our Privacy Statement. We are not responsible for the privacy policies or the content of sites we link to and we have no control over the use or protection of information provided by you to, or collected by, those websites. Whenever you elect to link to a co-branded website or to a linked website, you may be asked to provide registration or other information. Please note that the information you are providing is going to a third party and you should familiarize yourself with the privacy policy published by that third party.

The security of your personal information

We employ security software, systems and procedures to offer you a safe and secure trading environment and to protect your personal and financial information. When you open an account with us, you are issued a user ID or allow you to use your registered Email address and mobile phone number as User ID and password. Only a limited number of Vcast Web Solutions employees who have a need to know this information will have access to your account number, UserID, and password. Remember that you are ultimately responsible for maintaining the secrecy of your account number, UserID and password. We strongly recommend that you do not disclose this information to anyone.

Changes to this Privacy Statement and Opting Out

In the event Vcast Web Solutions materially changes this Privacy Statement, the revised Privacy Statement will promptly be posted to our websites. By opening an account with us, you are deemed to agree to accept posting of a revised Privacy Statement electronically on our website as actual notice to you. Under certain circumstances, such as with respect to our sharing of your personal information with non-affiliated third parties, you may inform us that you would like to "opt out" by contacting us through the contact information listed below. Any dispute over our Privacy Statement is subject to this notice and the Vcast Web Solutions Terms and Conditions. If you have any questions that this Privacy Statement does not address, please contact a Customer Services representative.

You may contact Vcast Web Solutions for any reason under this Privacy Statement, or otherwise, as follows:

  • Telephone (IND): 080 860 444 43
  • Email: privacy@bookmyopticket.com
  • Postal: VCast Web Solutions Pvt Ltd, Sasthamangalam, Thiruvananthapuram, Kerala, India

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